Short Course and Seminars
Foods and Beverages Service Foods and Beverages Supervisory Food Production Housekeeping Operations Foods and Beverages Control Front Office Operations |
Customer care
Providing excellent customer service is essential to the long term viability of every business. This training provides you with the fundamental elements of customer service and explains how they can be applied in any organization.
Following this, it describes how a business can develop its customer service program to the highest level. The training also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors. The training is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. |