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Discover the Path to Success in your Hospitality career
Welcome to the Royal Hospitality, the consulting division of the Royal Hospitality Management Institute. Our approach is to develop Skills and transfer knowledge through three product lines: Specialised courses, Management Consulting, Quality Education and training.
The Royal Hospitality harnesses the power and knowledge of its trainers and transfers up-to-date solutions for the hospitality industry. We have a long-standing reputation as advisers of choice to the hotel and leisure sector. When it comes to supporting our clients' interests, we know that in-depth knowledge of this industry and how it operates is every bit as important as professional expertise. Our combination of experience and technical skill means we can always find the best way to achieve your goals – such as opening a new hotel, enhancing your competitive position, or simply obtaining quality accounting and tax advice. Our activities are as varied and diverse as our clients' demands. However, we always have two goals: client satisfaction and professional integrity. We aim to achieve both. |
Know your potential and worth at the heart of hospitality
Short Course and Seminars
Foods and Beverages Service Foods and Beverages Supervisory Food Production Housekeeping Operations Foods and Beverages Control Front Office Operations Customer Care |
Hospitality Training in your company or organisation
Do you believe your front desk staff should be more service minded? Could the way your company handles complaints be better? Did you receive negative feedback on your service on social media and would you like to become more customer focused? A friendly manner and a smile are not enough anymore. Hospitality is a way of life that requires a culture change. The Royal Hospitality Consultancy & Training is the committed partner who will bring your organisation to a higher level of hospitality and service. We develop customised hospitality training for your company or organisation. Our passionate, professional trainers can provide training with all your staff capability in mind. With our hospitality training you’ll learn in detail how to introduce and implement hospitality in your organisation. “ Our roots are in hospitality, we are a hotel school. We can help you to create a proper balance between product, behaviour and environment in your organisation. Together with us you will make hospitality tangible and applicable, and results will be visible so that the expectations of your guests, customers, clients will be exceeded. We analyses your current hospitality concept, (re)formulates your service strategy, develops new hospitality concepts and introduces hospitality thinking in your organisation. This way you can manage customer expectation to an optimal degree. |